Once again a new WBT (web-based training) module is being run from the stacks. A large company health insurance fund will teach its employees about sales work via an online learning platform. Preprogrammed success: every customer contact is a sales contact.
Following a detailed process analysis and optimization of sales processes on the premises of one of the largest health insurance companies, the new process handbook is being introduced as a standard work today. This includes the foundation for a new sales architecture which simplifies and redefines many processes and combines better with existing processes.
International relationships have long played a significant role at kneier consult. Co-operations with different companies in China are currently being developed. As an economically interesting country, we can be very excited about the future cooperation.